Privacy Policy

Last updated: November 2026.

1. Data controller

Serra Mansa — Local Accommodation no. [to be confirmed], Zoio, 5300 Bragança, Portugal. Contact: [bookings email]. (Full identification of the owner to be confirmed.)

2. What data we collect

When you send a booking request or a message, we collect your name, email, phone, country, dates and number of guests, estimated arrival time and the message you write. We do not collect payment details on the website.

3. Why we use it

  • To answer your request and manage your booking (performance of a contract and pre-contractual steps);
  • To meet legal obligations of Local Accommodation, including reporting foreign guests to the authorities (legal obligation);
  • To reply to your messages (legitimate interest).

We do not send marketing without your consent and we never sell data to third parties.

4. How long we keep it

Data from requests that do not become bookings is deleted after 12 months. Booking data is kept for the period required by tax and Local Accommodation law.

5. Who we share it with

Only with providers needed to run the website and email (web hosting), and with the authorities when required by law.

6. Your rights

You may request access, rectification, erasure, restriction or portability of your data, and object to its processing, by writing to the contact above. You may also lodge a complaint with the Portuguese Data Protection Authority (www.cnpd.pt).

7. Cookies

See our Cookie Policy.

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